Payment with order via check or money order in US funds to Rally America!, OR
Purchase order on your PO form or letterhead. Invoices are NET 30 days from date of invoice. Please send one trade and one bank reference with your first order. A finance charge of 1.5% per month is added to all overdue balances over 60 days.
Return permission must be requested so that we may issue detailed packing and shipping instructions. Returns must be accompanied by your packing slip listing quantity, title, author, original invoice number, and invoice date. Books returned with this information will be credited with 100% of the invoice price, minus shipping. Otherwise, it will be assumed the original discount was 60%.
Routing: Ship books via parcel post (book rate) prepaid or UPS prepaid.
To qualify for a refund, returned books must arrive here in good resalable condition. If they are not now resalable, please don't bother to return them. If the books are in good condition but you are not willing to package them properly for the return trip, please don't waste your time and postage.
To package the books so that they will survive the trip, we suggest you wrap them the same way they were sent to you. There are two important steps in successful book packaging: Keep them clean and immobilize them. Place the stacked books in a plastic bag. This will separate the dirty newsprint and greasy Styrofoam peanuts or disks from the book edges and will prevent grit from creeping between the pages. To keep the books from shifting (which causes scuffing), cut a shipping carton to the right size and stuff it tightly with dunnage.
Our experience is that books shipped loose in oversize "Jiffy Bags" always arrived scuffed. It is our policy to refuse them at the Post Office so that they will be returned to you. Do not use Jiffy Bags!
A credit memo will be issued toward future purchases, unless you request a refund.
Thank you for contracting from Rally America!